Privacy policy

Last updated: August 9, 2025

Privacy Policy
SSP operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you, our customer, with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, make a purchase, or otherwise use the Services. If there is any conflict between this Privacy Policy and our Terms of Service, the terms of this Privacy Policy will govern when it comes to the collection, use, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described here.

1. Personal Information We Collect

"Personal information" means information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data that cannot reasonably be used to identify you.

We may collect or process the following types of personal information, depending on how you use the Services, your location, and applicable laws:

  • Contact details: Name, billing/shipping address, phone number, email address.

  • Financial details: Credit/debit card numbers, payment account details, transaction information, payment confirmations.

  • Account details: Username, password, security questions, preferences, and settings.

  • Transaction history: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

  • Communications: Any information you share with us in customer service messages or inquiries.

  • Device data: Information about your device, browser, IP address, and unique identifiers.

  • Usage data: How you interact with the Services, including pages viewed and navigation activity.

2. Sources of Personal Information

We may collect your personal information from:

  • Directly from you: When you create an account, make a purchase, contact us, or interact with the Services.

  • Automatically: Through cookies and similar technologies when you browse or use the Services.

  • Service providers: Companies we work with to provide technology, process payments, or deliver products.

  • Partners and third parties: Such as marketing partners or other merchants.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

a. Providing and Improving the Services

  • Processing orders, payments, returns, and exchanges.

  • Remembering your preferences and recommended products.

  • Managing your account and fulfilling purchases.

  • Delivering a personalized shopping experience.

b. Marketing and Advertising

  • Sending promotional emails, text messages, or postal mail.

  • Displaying targeted online ads based on your activity.

c. Security and Fraud Prevention

  • Authenticating accounts and detecting fraudulent or illegal activity.

  • Protecting public safety and securing our Services.

d. Communication

  • Responding to inquiries, providing customer support, and maintaining our relationship with you.

e. Legal Compliance

  • Meeting legal obligations, responding to lawful requests, and enforcing our policies.

4. How We Share Your Personal Information

We may share your personal information in the following situations:

  • With Shopify and other vendors providing services on our behalf (e.g., payment processing, shipping, IT support).

  • With marketing partners to deliver advertisements or promotional content.

  • When you consent or direct us to share your information (e.g., through social media integrations).

  • With our affiliates within our corporate group.

  • In business transactions such as mergers or bankruptcy proceedings.

  • To comply with legal requirements or protect our rights and safety.

5. Our Relationship with Shopify

Our Services are hosted by Shopify, which processes certain personal information about your use of our store to provide and improve their platform. Information you share with our store will be transmitted to Shopify and may be processed in countries outside your own.

Shopify may also use information about your interactions with our store and other merchants to provide enhanced features and services. In these cases, Shopify is the data controller and responsible for handling your rights related to this data. For more details, review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

6. Third-Party Links

Our Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy practices, accuracy, or security of such third-party sites. If you choose to use them, please review their privacy policies. Information shared on public or third-party platforms may be visible to other users.

7. Children’s Privacy

Our Services are not intended for use by children under the legal age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request deletion.

8. Security and Data Retention

We use reasonable security measures, but no method of transmission or storage is completely secure. Please avoid sending sensitive information through unprotected channels.

We retain your personal information only as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Delete your personal information.

  • Correct inaccurate personal information.

  • Receive a copy of your personal information (portability).

  • Opt out of targeted advertising or the sale/sharing of personal information.

  • Manage communication preferences for promotional emails.

You can exercise your rights via the Services or by contacting us (details below). We may need to verify your identity before fulfilling requests.

10. Complaints

If you have concerns about our handling of your personal information, contact us using the details below. You may also have the right to file a complaint with your local data protection authority.

11. International Data Transfers

Your information may be transferred, stored, or processed outside your country. Where required, we use legal mechanisms such as Standard Contractual Clauses to ensure adequate protection.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. Updates will be posted here with a revised “Last Updated” date.

Contact Us
If you have questions, concerns, or wish to exercise your rights, contact us at:
entrydesk@sspsubmissions.com